FAQ: Web Rhino E-Commerce
What is E-Commerce?
Electronic Commerce is the act of selling goods or services over the Internet.
How many products can I sell using the Web Rhino E-Commerce Solution?
Unlimited products! Our software has been tested and currently used to work fine with upto 200,000+ products!
Why do I need a Merchant account?
If you plan to accept Credit Cards online you will need a merchant account to do this. Our software works great with a popular gateway named Authorize or Paypal.
How can E-Commerce benefit me?
E-Commerce allows a retailer to minimize location expenses while maximizing potential clients world wide!
What is Internet merchant account?
Any merchant who wants to accept credit cards, must have a merchant account with a bank or financial institution. For Internet commerce and electronic payment where the card is not present, you must setup an Internet merchant account.
Why do I need to accept credit cards and what are the options?
If you plan to sell your products and services over the Internet you need to accept credit cards. You instantly get access to millions of new customers. According to surveys internet commerce is increasing by a rate of %60 per year. With a Credit Card a customer can place an order at your web site 24 hours a day and 7 days a week. You can process it instantly or during your normal operating hours. Regardless of when and how you process it you get instant approval and the goods or services could be sent to the customer.
What is the difference between "online" and offline processing?
In most Off Line transactions the credit card information is entered on an On Line order form. Off Line transactions can be sent secured or unsecured depending on the hosts server. We strongly recommend a secure server. The information is sent to an email or a data base file where it is retrieved and processed by a terminal or software program that resides outside of the Internet. Another method is for your customer to fax you his credit card number. Once the information is received you punch it in the terminal or software for the electronic approval.
In "Real Time" On Line processing you do not have to have your own terminal or software. Transactions are processed On Line fully Secured and in "Real Time." "Real Time" means to get nearly instant credit card approval. From your point of view this process can be fully automated, however the real processing of the credit card is done out of the internet.
What does SSL do?
Secure Socket Layer (SSL). It encapsulates credit card information securely as it is sent over the internet to its destination. Another name for SSL is a Digital Certificate.
What SSL companies does Web Rhino support?
We support Equifax, GeoTrust, Verisign, Thawte and many other popular SSL companies.Web Rhino has a special partnership with Geotrust digital certificate through our website form, the cost is only $99 from Web Rhino. Some ecommerce plans include a free SSL! Email our sales dept for more information on SSL's sales@webrhino.net
What skills are required to setup an Rhino E-Store ecommerce site?
Setting up a Rhino E-store eCommerce web site requires NO knowledge of HTML. It requires absolutely no knowledge of CGI scripting or programming. Rhino E-Store provides a web based administration to add/edit/delete products in your store front.
What is a gateway?
A gateway connects the bank to your storefront allowing your customers to make credit card purchases that directly deposit into their bank accounts.
Am I limited in the look and feel of my the site?
No. You retain complete control over the look and feel of the Web site. You build your store front around your current web site.
How long does it take to set up my account?
We will usually have your ecommerce account setup for you within 24-48 hours.
If I still have a few questions before I order who can i contact?
Web Rhino offers Free ecommerce hosting consultation. Please contact one of sales reps for more info.
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