What is virtual hosting?
Virtual Hosting is a solution that allows a company or individual to lease part of a web server to store their website's data, rather than pay for an entire dedicated machine with more space and power than they need. As part of our virtual hosting we provide a dedicated IP address as opposed to a shared IP.

Do you offer dial-up Internet access?
Web Rhino is not an Internet Service Provider (ISP) and does not offer dial-up service. This service is provided by such commercial outlets as AOL, Prodigy and CompuServe. We will be happy to refer you to a dial-up ISP if you need assistance. You will need a dial-up account if you wish to retrieve your Email or work on your Web site personally.

What is the difference between Windows NT and UNIX?
Please click here to view the answer to this question.

What is SSL?
Your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. Our servers are equipped with the latest SSL technology.

How long will it take for my account to be setup?
Web Rhino will have your account up within 2-12 hours. We begin processing your account the same business day it is received, or the next business day if it is after hours. Once your account is activated, you will receive a welcome email from Web Rhino with your relevant account information. We cannot activate the account until payment is received–that is, until your check is received or your credit card is approved. If your account is not setup within 24 hours, please contact www.rhinosupport.com to make sure there were no errors in your order.

What is E-Commerce?
Electronic Commerce is the act of selling goods or services over the Internet.

How many products can I sell using the Web Rhino E-Commerce Solution?
Unlimited products! Our software has been tested and currently used to work fine with upto 200,000+ products!

Why do I need a Merchant account?
If you plan to accept Credit Cards online you will need a merchant account to do this. Our software works great with a popular gateway named Authorize or Paypal.

How can E-Commerce benefit me?
E-Commerce allows a retailer to minimize location expenses while maximizing potential clients world wide!

What is Internet merchant account?
Any merchant who wants to accept credit cards, must have a merchant account with a bank or financial institution. For Internet commerce and electronic payment where the card is not present, you must setup an Internet merchant account.

Why do I need to accept credit cards and what are the options?
If you plan to sell your products and services over the Internet you need to accept credit cards. You instantly get access to millions of new customers. According to surveys internet commerce is increasing by a rate of %60 per year. With a Credit Card a customer can place an order at your web site 24 hours a day and 7 days a week. You can process it instantly or during your normal operating hours. Regardless of when and how you process it you get instant approval and the goods or services could be sent to the customer.

What is the difference between "online" and offline processing?
In most Off Line transactions the credit card information is entered on an On Line order form. Off Line transactions can be sent secured or unsecured depending on the hosts server. We strongly recommend a secure server. The information is sent to an email or a data base file where it is retrieved and processed by a terminal or software program that resides outside of the Internet. Another method is for your customer to fax you his credit card number. Once the information is received you punch it in the terminal or software for the electronic approval.

In "Real Time" On Line processing you do not have to have your own terminal or software. Transactions are processed On Line fully Secured and in "Real Time." "Real Time" means to get nearly instant credit card approval. From your point of view this process can be fully automated, however the real processing of the credit card is done out of the internet.

What does SSL do?
Secure Socket Layer (SSL). It encapsulates credit card information securely as it is sent over the internet to its destination. Another name for SSL is a Digital Certificate.

What SSL companies does Web Rhino support?
We support Equifax, GeoTrust, Verisign, Thawte and many other popular SSL companies.Web Rhino has a special partnership with Geotrust digital certificate through our website form, the cost is only $99 from Web Rhino. Some ecommerce plans include a free SSL! Email our sales dept for more information on SSL's sales@webrhino.net

What skills are required to setup an Rhino E-Store ecommerce site?
Setting up a Rhino E-store eCommerce web site requires NO knowledge of HTML. It requires absolutely no knowledge of CGI scripting or programming. Rhino E-Store provides a web based administration to add/edit/delete products in your store front.

What is a gateway?
A gateway connects the bank to your storefront allowing your customers to make credit card purchases that directly deposit into their bank accounts.

Am I limited in the look and feel of my the site?
No. You retain complete control over the look and feel of the Web site. You build your store front around your current web site.

How long does it take to set up my account?
We will usually have your ecommerce account setup for you within 24-48 hours.

If I still have a few questions before I order who can i contact?
Web Rhino offers Free ecommerce hosting consultation. Please contact one of sales reps for more info.

Does Web Rhino allow Adult content?
Yes, Web Rhino does allow legal adult realted web sites on our web servers. Adult related web sites are hosted on diffrent web servers than our main stream customers.

Do you require payment before an account can be setup?
Yes, we do require payment in advance for account setup. We preffer payment by credit card, the advantage with paying by credit card is we can have your account setup shortly after our billing dept has processed your credit card information. Another advantage is that if you ever plan on upgrading your account all you would need to do is send us an email and we can have your plan upgraded ASAP!

Do you have a money back garentee?
Yes! Web Rhino is so confident of our excellent services that if you are not 100% happy we will refund 100% of your money back within 15 DAYS!

Can Web Rhino take care of my domain registration?
If you do not have a domain name Web Rhino may register your domain name for a small fee. Please visit Domain Names for further information on domain name registration.

Will Web Rhino transfer my domain name?
No, we do not transfer domains to our name servers when you sign up for a web hosting account. You will need to contact your registrar to change the name server information. However Web Rhino is willing to help you make the necessary changes. The reason we do not transfer domains is because we do not have the authority to make any changes on domains that do not belong to the register owner of the domain.

Are there any setup fees for setting up a web hosting account?
No! We do not charge any setup fees for setting up a web hosting account with us.

How long will it take for my account to be setup?
Web Rhino will have your account up within 2-24 hours. We begin processing your account the same business day it is received, or the next business day if it is after hours. Once your account is activated, you will receive a welcome email from Web Rhino with your relevant account information. We cannot activate the account until payment is received–that is, until your check is received or your credit card is approved. If your account is not setup within 24 hours, please contact support to make sure there were no errors in your order.

Does Web Rhino offer Unlimited Bandwidth?
Web Rhino does not provide "unlimited bandwidth" hosting plans. Bandwidth is a resource service providers pay for, If they are in business to make money, service providers must find a way to pay for their expenses, and make sure that there is some profit left over. Responsible service providers never promise unlimited bandwidth. Service providers who meter bandwidth and charge according to bandwidth consumption have an incentive to make sure that their customers' web sites are always available to visitors. Many service providers claim to offer "unlimited bandwidth" but when you reach a point when you are experiencing alot of traffic on your web site the service provider will usualy ask you to leave. Buying service from a provider promising unlimited bandwidth is hoping for free lunch…

Read more about "unlimited bandwidth"

Can I upgrade from one plan to another plan?
Yes! You can upgrade plans for FREE by sending your request to us via email. Plan change fees do apply to upgrades, there are NO upgrade setup fees.

Do you offer technical support to customers?
Yes! We encourage our customers to send email to visit our support web site www.rhinosupport.com with questions or concerns about their web site. We are very quick to respond to support email 24 hours a day.

How do I place an order?
You can place an order for a Virtual domain account directly from our web site 24 hours a day. All orders are received and processed immediately, and you will receive a confirmation as well as account information via email. If you have questions before ordering please contact our sales team.

What contract and payment terms are available?
We bill at monthly increments and do not require a contract for shared and ecommerce web hosting plans. We accept Visa, MasterCard, and Discover cards as well as checks and money orders. Wire transfers and foreign currency checks do carry surcharges. Please contact billing@webrhino.net for details.

Will I have unlimited access to update my pages?
You have unlimited access to your website via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

At Web Rhino our main goal is to keep customer satisfaction at its highest! We realize that in this competitive industry if your customers are not 100% happy that they can easily move to our competitors which is why our customer service dept is here to answer and handle any issues you may have 24/7/365!

Anyone with a Web site can become an Affiliate of Web Rhino! We work with a multitude of Affiliates of all sizes and virtually every area of interest. Web Rhino offers relevant products and services that will enhance the value of any Web site

To qualify, all you need is a Web site and the desire to make money. It's that simple! Web Rhino Affiliate Program is one of the most rewarding revenue sharing programs on the Internet today!!

Partner with us TODAY and you can easily develop an additional source of revenue.

You will Earn:

$100 per sale of Dedicated Server Plan.
$15 per sale of Shared Hosting Plans
$20 per sale of E-Commerce Hosting Plans

Linking your site to Web Rhino means you are working with the industry leader in connectivity and Internet solutions. Here are some great reasons why you should join our Affiliate Program:

• Earn money–up to $100 on EVERY order
• Joining is free and linking is easy
• Enhance your site with a variety of great products
• Use our streamlined tools to build your own store
• Check your earnings and traffic reports online anytime
• Offer your visitors helpful product details, expert editorials and customer reviews
• Introduce your visitors to the best customer service on the Web

All Affiliates will be provided with all the following tools:

• A unique affiliate ID number and a Password Protected administration page.
• All your data is reported in real time — no 24 hour delay, like some merchants.
• You will know your stats in real time: sales, commissions earned, clicks, impressions, CTR, and more.
• You can see past historical data for your convenience.
• Check your earnings and traffic reports online anytime
• You can update your entire contact record, for convenience.
• You get our marketing material pre-loaded with your affiliate code — no "insert your ID here".
• You automatically receive an email message with a link to your administration area, your username and password.
• You automatically receive your selected banner code, and any other follow up material you want.
• You have access to our Co-Branded Affiliate Training Center.
• You can be notified of, and participate in special promotions, automatically, based on your affiliate category.
• You can create your own promotional material by simply using your affiliate link.

Web Rhino Affiliates is TOTALLY free to join. As an Web Rhino Affiliate, you simply place links to Web Rhino on your Web site. Each time a visitor clicks from your site to Web Rhino to purchase one of our products or services, you earn GENEROUS referral fees.

We take care of everything for you:

• order fulfillment
• installation
• and customer service

We keep track of the sales generated from your site. All you have to do is decide how you want to link to Web Rhino

We supply you with a wide and colorful selection of links that can be easily added to your site. You can choose to link to any of the products or services that Web Rhino offers and however you choose to set up your links, you get paid on all sales.

WEB RHINO WANTS TO SHARE ITS SUCCESS WITH YOU!!

We have developed a web site dedicated to our affiliates Web Host Cash! Our Affiliate program is an easy and profitable way to generate revenue for any business that has an online presence. Whether you are running a large community portal or a simple e-Commerce site, Web Rhino's Affiliate Program is a great way for you to increase your current product offerings.

Web Rhino offers a wide array of Internet solutions and we are dedicated to providing the highest quality service to our customers. You will Earn a GENEROUS Commission on each subscription, service installation or product purchase.

JOIN NOW and see how Web Rhino will become one of The best performing merchants you have and enjoy the confidence of recommending Web Rhino affiliate program to others.

Web Rhino has developed a web site dedicated for web hosting resellers yourthehost.com, come see why You're The Host was voted the top web hosting reseller program on the Internet!

You're The Host allows Web Masters or Entrepreneurs to take advantage of the booming web hosting industry.

"Forrester Research states that the Web hosting industry in the United States alone will experience revenues in excess of $29.8 billion annually over the next four years, that's over $82 million-a-day up for grabs!"